These Terms and Conditions govern your use of the website RocketBotRoyale.co (the "Website"), including participation in free and real money games, and entry into RocketBotRoyale Tournaments ("Tournaments").
The Website and associated Tournaments are operated and managed by RocketBotRoyale ("we", "us" or "RocketBotRoyale").
By using the Website and entering any Tournament, you agree to be bound by these Terms and Conditions (the "Agreement"), including the following supplemental policies, which are hereby incorporated by reference:
To the extent of any conflict between these Terms and Conditions and any other applicable document, these Terms and Conditions shall prevail.
1.1 You hereby represent, warrant and undertake to us that:
(a) You are at least eighteen (18) years of age. It is a criminal offence to access or use the services offered via the Website if you are underage;
(b) You possess full legal capacity to enter into binding contractual obligations and to be bound by these Terms and Conditions;
(c) All registration and identification information provided by you to us is accurate, current, and complete, and you undertake to promptly update such information should it change;
(d) You are the legitimate and lawful holder of any bank account, debit card, or other payment method used to deposit or withdraw funds on the Website, and you are not subject to any bankruptcy proceedings or voluntary arrangements with creditors;
(e) You are not currently self-excluded from any RocketBotRoyale services and are not registered on any national self-exclusion register that would prevent lawful participation;
(f) You fully understand the rules, risks, and mechanics of any real money games or Tournaments you choose to participate in and agree to play responsibly;
(g) You shall not use a username or alias that is defamatory, offensive, obscene, misleading, or designed to impersonate any third party. We reserve the right to amend or remove such identifiers at our discretion;
(h) You accept that participation in real money gaming or Tournaments involves risk of financial loss and that you are fully responsible for any losses incurred;
(i) You acknowledge that use of third-party interfaces or applications may limit or obscure the information presented regarding your gameplay;
(j) You recognise that gambling can be addictive and undertake to monitor and manage your behaviour responsibly;
(k) You confirm you have visited resources such as www.BeGambleAware.org and understand the risks associated with gambling.
2.1 Opening and protecting your account
2.1.1 To access real money games or participate in Tournaments, you must first register an account. Access to such services is strictly limited to individuals aged eighteen (18) or over. By registering, you confirm that you meet the legal age requirement in your jurisdiction and are legally permitted to engage in online gaming activities.
2.1.2 When registering an account from within the United Kingdom, you are required to provide your full name, residential address, and date of birth to facilitate identity verification. By doing so, you consent to:
(a) A verification check being conducted via an identity verification service provider for the purpose of validating your details;
(b) The identity verification service provider referencing your details against databases (public or otherwise) to verify your identity, including any records relating to financial history;
(c) The retention of your details by RocketBotRoyale and the verification provider for the purpose of record-keeping and compliance.
2.1.3 You agree to promptly provide any additional documentation or information requested by us, either prior to or subsequent to opening your account, to verify your identity, age, residential status, or payment method. You acknowledge that we may carry out such verification procedures directly or via third parties. By creating an account, you consent to the processing of your personal data for these verification purposes as outlined in our Privacy Policy.
2.1.4 We reserve the right to restrict or deny access to real money games or Tournaments until identity verification checks are completed to our satisfaction. We may require further documentation at any time to fulfil legal, regulatory, or security obligations. Failure to comply with any such request may result in account restriction, suspension, closure, retention of funds or other measures as deemed appropriate.
2.1.5 You are solely responsible for maintaining the confidentiality of your login credentials. Any activity conducted through your account shall be deemed to have been authorised by you. You must not share your password or permit third-party access. In the event of unauthorised access, you remain liable for all resulting activity unless and until you notify us of the breach.
2.1.6 You agree to notify us immediately upon discovering any error or unauthorised transaction related to your account.
2.1.7 For enquiries relating to your account, please contact our customer support team via the designated contact methods on the Website.
2.2 Multiple accounts
2.2.1 You may not open or operate more than one RocketBotRoyale account. Duplicate accounts are strictly prohibited.
2.2.2 If we determine that you have created or used multiple accounts, whether independently or in conjunction with others (e.g. to gain unfair advantage in a Tournament), we reserve the right to close all such accounts and withhold any associated winnings or benefits.
2.3 Deposit and withdrawal of funds
2.3.1 We do not accept deposits made by credit card from users based in the United Kingdom, whether directly or indirectly via any payment intermediary. All payments into your RocketBotRoyale account must originate from a source held in your name. Where we identify a mismatch, we reserve the right to invalidate the deposit and void any winnings derived therefrom.
2.3.2 You acknowledge that all financial transactions are subject to anti-money laundering scrutiny and any transaction deemed suspicious may be reported in accordance with applicable legal obligations.
2.3.3 Customer funds are maintained in a separate bank account. However, no trust arrangement is created, and funds are not afforded any statutory protection in the event of insolvency.
2.3.4 You agree and acknowledge that you are not entitled to any interest on funds held in your RocketBotRoyale account, and you shall not consider RocketBotRoyale to be a financial institution.
2.3.5 Information on withdrawal methods is available within your account dashboard under the "Withdraw" section. We will not reverse withdrawals once initiated. If a withdrawal fails (e.g. due to expired or invalid payment details), the relevant amount shall be returned to your RocketBotRoyale account.
2.3.6 Indicative timelines for processing deposits and withdrawals are displayed on the Website and may vary by payment method.
2.3.7 We reserve the right to impose, adjust or remove Net Deposit Limits (formerly referred to as Global Spend Limits) on any customer account. Such limits are determined at our discretion and may be applied without prior notice.
2.4 Suspension or termination of your account
2.4.1 We reserve the right to suspend (in full or in part) or permanently terminate your account at our sole discretion, without obligation to provide a reason. Suspension may restrict access to real money games, Tournaments, promotions, or other services.
2.4.2 In the event your account is suspended or terminated, you may still: (a) Complete any ongoing promotions or bonuses unless the suspension is due to a breach of these Terms or responsible gambling concerns; (b) Withdraw available funds in accordance with these Terms; (c) Receive any undisputed winnings or bonuses accrued prior to suspension or termination.
2.4.3 We shall determine the method of returning your funds. We may withhold payment in line with clause 5.2.2 or where required under law.
2.4.4 We may also withhold balances or settlements where we identify a breach under section 2.2 or clause 6.
2.4.5 We reserve the right to exclude you from certain services, offers, or promotions at our discretion, without obligation to explain. This shall not affect promotions already in progress.
2.4.6 Upon account closure, you forfeit access to any Tournaments or benefits associated with your account. Entries and prizes shall be voided.
2.4.7 Should you dispute the closure of your account, you may raise a formal complaint pursuant to our Dispute Resolution Policy.
2.5 Dormant Accounts
2.5.1 An account will be deemed dormant if it remains inactive for twelve (12) consecutive months. This status does not affect your ability to reclaim your funds.
2.5.2 We shall attempt to return any remaining balance to the most recently used payment method.
2.5.3 If your account remains dormant for four hundred (400) days or more and no repayment can be made, we reserve the right to charge a monthly dormancy fee. Notification will be provided at least thirty (30) days in advance.
2.5.4 Dormancy fees are charged at £2 per month or the remaining balance in your account, whichever is lower.
2.5.5 Upon resumption of account activity, we may require identity or security verification to protect the account and its funds.
3.1 General
3.1.1 RocketBotRoyale is committed to promoting responsible gambling practices. To that end, we provide various tools and support mechanisms to help you manage your gambling activity and mitigate potential harm.
3.1.2 Our safer gambling measures include:
(a) A dedicated safer gambling page outlining self-help tools and informational resources for players, family members, and support networks;
(b) Monitoring of user activity to identify behavioural changes, with proactive communication where patterns suggest potential risk;
(c) Player-defined deposit limits, subject to mandatory cooling-off periods for any increases;
(d) Player-defined loss and transfer limits over defined timeframes;
(e) Reality checks and pop-up reminders during continuous sessions;
(f) Temporary time-outs to enable short breaks from gambling activity;
(g) Self-exclusion facilities allowing you to block access to your account for a minimum of six (6) months or longer.
3.1.3 Further details on these tools and resources are available on the RocketBotRoyale Safer Gambling page. We also encourage users to refer to external organisations offering support, including:
3.2 Self-Exclusion
3.2.1 You may request a self-exclusion at any time. Upon receipt of your request, we will use all reasonable endeavours to implement the exclusion as soon as practicable. We may retain such personal data as is necessary to uphold the exclusion.
3.2.2 You may activate a self-exclusion: (a) Online via the ’My Account’ > ’Player Protection’ section; (b) By contacting our customer support team.
3.2.3 Self-exclusion is a joint responsibility. While we will take reasonable steps to prevent access, you must not attempt to circumvent the exclusion by opening new accounts or using other identities.
3.2.4 You agree not to access or use any RocketBotRoyale services or accounts during the self-exclusion period.
3.2.5 Please note that self-exclusion from RocketBotRoyale does not automatically extend to third-party marketing lists or affiliate websites. We advise that you independently opt-out from receiving communications from such entities.
3.3 GAMSTOP
3.3.1 If you register with GAMSTOP (www.gamstop.co.uk), we will use reasonable efforts to match your details and restrict your access in line with your registration.
3.3.2 However, we cannot guarantee the effectiveness of GAMSTOP in every instance. For example, restrictions may fail where: (a) We cannot accurately match your details with GAMSTOP’s database; (b) There is a delay or technical failure within GAMSTOP.
3.4 Player Protection Tools
3.4.1 Player protection tools set on your RocketBotRoyale account do not extend to gambling accounts held with third parties, nor do protections imposed by other operators apply to RocketBotRoyale.
3.4.2 You must notify us of any errors in the application or enforcement of self-exclusion or other player protection tools. We shall not be liable for any losses incurred if you fail to do so.
3.4.3 We are not responsible for any losses suffered by you or others resulting from any circumvention of our responsible gambling measures or third-party failures to honour such protections.
4.1 Licence to Use RocketBotRoyale Tournaments
4.1.1 We grant you a limited, non-transferable, non-exclusive, revocable licence to access and use the Website and to participate in Tournaments, subject to your compliance with these Terms and Conditions.
4.1.2 This licence does not convey any proprietary rights over the Website content, games, software or any associated intellectual property. You agree not to monitor, copy, reproduce, distribute, or modify any part of the Website or its content without our express written consent.
4.1.3 You must not attempt to circumvent any security features, introduce any form of malicious code, or interfere with the operation or integrity of the Website.
4.2 Licence to Use Software
4.2.1 RocketBotRoyale grants you a limited licence to use its proprietary or licensed software ("Software") solely for participation in Tournaments in accordance with these Terms and Conditions. You agree not to: (a) Reverse engineer, decompile, or disassemble the Software in whole or in part; (b) Reproduce, copy, distribute, transmit, modify, or exploit the Software or Website content; (c) Use the Software or any content for any illegal purpose or in breach of third-party rights, including intellectual property rights; (d) Introduce harmful, disruptive, or otherwise malicious material or engage in collusion or manipulation.
4.2.2 Any updates or enhancements to the Software will be deemed part of the original licence.
4.3 Privacy
4.3.1 Your personal information will be processed in accordance with our Privacy Policy, which outlines how your data is collected, used, retained, and disclosed.
4.3.2 You may request closure of your account and deletion of your data by following the procedure set out in the “My Account” section. We will cease processing your personal data except as required to comply with legal obligations or exercise legitimate interests.
4.3.3 By using the Website, participating in Tournaments, or playing real money games, you consent to RocketBotRoyale publishing your screen name and any associated winnings on the Website and in promotional materials, including but not limited to email, public announcements, and digital advertising.
5.1 Breach of Terms
5.1.1 We reserve the right to suspend, restrict or terminate your access to the Website, real money games, and/or Tournaments, and to withhold or void any winnings or bonuses if: (a) You breach any provision of these Terms and Conditions or related rules; (b) You breach the terms of any promotion by creating multiple accounts or exploiting the promotion unfairly; (c) You are suspected of colluding with others to gain an unfair advantage; (d) We are required to act by law or in response to regulatory requirements; (e) We identify technical or manifest errors affecting Tournament outcomes.
5.2 Suspicious Play
5.2.1 We reserve the right to investigate any activity that appears suspicious. This includes but is not limited to: (a) Unusual frequency or pattern of Tournament entries; (b) Evidence suggesting manipulation of Tournament outcomes, including collusion between users; (c) Use of automated systems or scripts to enter Tournaments or place wagers; (d) Use of any unfair external influence that undermines the integrity of the games; (e) Opening of multiple accounts to gain an unfair advantage; (f) Entry into Tournaments from inconsistent or spoofed locations or devices.
5.2.2 In such cases, we may take the following actions: (a) Request further information from you for investigative purposes; (b) Suspend or withhold payments while we investigate, for a period typically not exceeding 30 days; (c) Void Tournament entries before completion and return stakes where appropriate; (d) Withhold winnings or any associated bonuses deemed to have arisen from suspicious activity; (e) Recover any losses suffered by RocketBotRoyale as a result of the breach.
5.2.3 Our decisions in such matters are final, and we shall not be liable for any loss incurred by you or others as a result of any action we take in response to suspicious or prohibited activity. We will act in good faith and apply such actions fairly and proportionately.
6.1 Force Majeure
6.1.1 RocketBotRoyale shall not be liable for any failure or delay in performing its obligations under this Agreement due to events beyond its reasonable control, including but not limited to acts of God, war, terrorism, civil disturbance, failure of telecommunications networks, cyberattacks, governmental restrictions, or any similar events ("Force Majeure Event").
6.1.2 Where a Force Majeure Event continues for more than ten (10) consecutive days, you may terminate the Agreement with immediate effect by providing written notice.
6.1.3 In the event of a disconnection during play: (a) If you are disconnected before a game has commenced, the game will not proceed; (b) If you are disconnected after a game has commenced, the result will be recorded by the game server and applied accordingly.
6.1.4 In multi-stage or bonus rounds, reconnection may restore the game to its prior state. If this is not technically possible, the result as determined by the game server shall be final. Malfunctions shall void all gameplay and related bets.
6.2 Errors and Omissions
6.2.1 If a discrepancy arises between on-screen game outcomes and those stored on our servers, the server result shall prevail. Account balances displayed on screen may not reflect the accurate amount; server data shall be deemed correct.
6.2.2 You agree to return any winnings or funds erroneously credited to your account due to technical errors, malfunctions, or human mistake.
6.2.3 We accept no liability for any damage or loss arising from information interception or misuse while data is being transmitted over the internet.
6.3 Regulation of Results
6.3.1 The results of all games and Tournaments are determined by the records stored on our servers. These records shall be final and binding.
6.3.2 Where applicable, a Random Number Generator (RNG) determines game outcomes. In the event of a conflict between the RNG result and any graphical representation, the server result shall prevail.
6.3.3 Except in cases of manifest error or our negligence, the balance in your account is as stated on our server.
6.4 Limitation of Liability
6.4.1 The Website and Software are provided on an "as is" basis without warranties of any kind. We make no guarantees that services will meet your expectations or operate without interruptions or errors.
6.4.2 RocketBotRoyale shall not be liable for any damage to your device or data loss resulting from your use of the Website or any associated services.
6.4.3 You agree to indemnify and hold RocketBotRoyale harmless from any losses or claims resulting from your misuse of the Website or Services.
6.4.4 In no circumstances shall RocketBotRoyale, its affiliates, or staff be liable for indirect, incidental, punitive, or consequential damages arising from your use of the Website.
6.4.5 Our total liability to you for any claim shall not exceed £25, except where otherwise required by law.
6.4.6 The risk allocation in these Terms reflects our pricing and the services offered. You agree that the limitations and exclusions are reasonable.
6.4.7 Our liability for any single incident or transaction is limited to the total wagers placed by you for that transaction or, for ongoing products, to the greater of either (i) the total wagers placed over the preceding six months or (ii) £2,500.
6.4.8 We are not liable for: (a) Offensive, illegal, or defamatory conduct by third parties; (b) Losses caused by your or a third party’s misuse of your account; (c) IT failures not attributable to our systems; (d) Third-party service provider failures; (e) Technical issues, data loss, malware, or cyberattacks; (f) Failures to enforce or recognise self-exclusion where details are not correctly provided; (g) Linked external content or third-party websites.
6.4.9 Nothing in these Terms limits or excludes liability for death or personal injury arising from our negligence or for fraudulent misrepresentation.
6.5 Intellectual Property
6.5.1 RocketBotRoyale is the exclusive owner of all intellectual property rights related to the Website, including but not limited to: trademarks, domain names, game content, databases, and proprietary software.
6.5.2 You must not reproduce, republish, distribute, display, or modify any content from the Website without our prior written consent.
6.6 Forums, Chat and User Content
6.6.1 Where we provide interactive spaces (e.g. forums or chat), you must not post offensive, defamatory, unlawful, or inappropriate content. We may report violations to the authorities.
6.6.2 We accept no liability for content posted by users and disclaim responsibility for moderation unless explicitly stated.
7.1 Assignment
7.1.1 You may not assign, transfer, or otherwise dispose of your rights or obligations under these Terms and Conditions without our prior written consent. We may assign or transfer any of our rights or obligations at any time, subject to notice. Should you object to such assignment, you must cease use of the Website. You may withdraw any outstanding funds in accordance with these Terms.
7.2 Severability
7.2.1 If any provision of these Terms is found to be invalid or unenforceable by a competent authority, that provision shall be deemed amended to the extent necessary to make it valid and enforceable. All remaining provisions shall remain in full force and effect.
7.2.2 Invalidity or unenforceability of a provision in one jurisdiction shall not affect its validity in any other jurisdiction.
7.3 Dispute Resolution
7.3.1 In the event of a dispute between you and RocketBotRoyale, you agree to follow our internal Complaints Procedure before taking any formal legal action. We will use reasonable efforts to resolve the issue quickly and fairly.
7.4 Amendments
7.4.1 We may update these Terms and Conditions and associated policies from time to time. Material changes will be notified to you before they take effect. Continued use of the Website after notification shall constitute your acceptance of the revised Terms. If you do not accept the updated Terms, you must discontinue use of our services. You may always withdraw any remaining funds subject to these Terms.
7.5 Communications and Notices
7.5.1 All communications to us under these Terms, excluding routine interactions, must be sent using the contact methods provided on the Website. We may contact you using the details associated with your account.
7.6 Entire Agreement
7.6.1 These Terms, including those documents expressly incorporated by reference, constitute the entire agreement between you and RocketBotRoyale with respect to the subject matter. You acknowledge that you have not relied upon any representation not explicitly included herein.
7.7 No Waiver
7.7.1 Any failure or delay by either party in exercising any right under these Terms shall not constitute a waiver of that or any other right.
7.8 Governing Law and Jurisdiction
7.8.1 These Terms shall be governed by and construed in accordance with the laws of England and Wales.
7.8.2 The courts of England and Wales shall have exclusive jurisdiction over any dispute arising in connection with these Terms, subject to our right to seek injunctive or protective relief in any jurisdiction.
8.1 RocketBotRoyale may include references or links to third-party online casinos on various pages of the Website, including bonus listings, casino reviews, and game-specific pages. Should you choose to sign up and engage with such third-party websites through a link provided on RocketBotRoyale, we may receive a commission from that operator. The commission structure may include, but is not limited to:
(a) A flat fee payment when a user signs up and deposits with a third-party casino; (b) A percentage of revenue generated by the user at the third-party site; (c) A combination of the above arrangements.
8.2 By using our Website, you acknowledge that RocketBotRoyale is not responsible for the content, terms, or availability of any external sites accessed via our links. You will be subject to the terms and conditions of those external sites, and it is your responsibility to review and understand them.
8.3 While RocketBotRoyale endeavours to provide accurate, timely and up-to-date information, we cannot guarantee the accuracy or completeness of third-party data. Users should verify information directly with the relevant operator.
8.4 RocketBotRoyale receives commission payments from some of the casinos featured on the Website. This may influence how casinos or promotions are displayed, but not the editorial integrity of reviews. All opinions expressed in such content are solely those of RocketBotRoyale.
9.1 By creating an account and entering RocketBotRoyale Tournaments, you agree to abide by these Terms and any additional Tournament rules and conditions issued from time to time.
9.2 All Tournament entries must be submitted through the official user interfaces provided on the Website. Once entry is confirmed, cancellation or withdrawal from the Tournament is not permitted. The use of bots or automated software to enter Tournaments is strictly prohibited.
9.3 RocketBotRoyale reserves the right to cancel, amend, or reschedule any Tournament at its discretion. In such events, reasonable efforts will be made to notify all affected participants.
9.4 Decisions made by RocketBotRoyale regarding a user’s eligibility to enter or continue participating in any Tournament shall be final and not subject to appeal.
9.5 Prizes are only available to users located in jurisdictions where it is lawful for RocketBotRoyale to award such prizes. Where not permitted by law, access will be limited to free-entry, no-prize Tournaments.
9.6 Individuals located in the following territories are prohibited from participating in prize-based Tournaments: Afghanistan, The Bahamas, Barbados, Botswana, Cambodia, North Korea, Ghana, Iran, Iraq, Jamaica, Mauritius, Mongolia, Myanmar, Nicaragua, Pakistan, Panama, Syria, Trinidad and Tobago, Uganda, Vanuatu, Yemen, Zimbabwe, and any other region subsequently designated by RocketBotRoyale.
9.7 RocketBotRoyale reserves the right to restrict access to Tournaments or withhold prizes if it determines, in its sole discretion, that you have entered from a prohibited jurisdiction.
10.1 In order to access free demo games from within the United Kingdom, users must provide their name, address, and date of birth to verify their age. By submitting this information, you consent to: (a) A verification check being conducted by a third-party identity service provider; (b) Cross-referencing of your details with public or proprietary databases; (c) Storage of your verification details by RocketBotRoyale and the verification provider for compliance purposes.
10.2 Games available on the Website as free demos are embedded from third-party sources and are neither published nor hosted by RocketBotRoyale. We do not control these games and have no direct affiliation with the game providers or their intellectual property.
10.3 The embedding of third-party games or logos on our Website does not imply any endorsement, approval, or partnership between RocketBotRoyale and the game developers or rights holders. You acknowledge and accept that: (a) Such use is for informational and entertainment purposes only; (b) RocketBotRoyale does not claim to represent or offer products on behalf of third-party providers; (c) The presence of a game or trademark does not signify affiliation or equivalence of service.
10.4 RocketBotRoyale bears no responsibility for the content, legality, or availability of embedded third-party games. Questions regarding such games should be directed to the third-party provider.
10.5 Some game pages may feature ’Play for Real’ buttons which link to external casino websites. Although we attempt to direct users to casinos offering the relevant game, we cannot guarantee availability. You are advised to confirm the game offering directly with the linked casino before depositing.
10.6 Demo games on this Website may include content not licensed by the UK Gambling Commission. As these games offer no real money prizes or opportunities to wager, they do not fall under the scope of UKGC regulation.
10.6 Demo games on this Website may include content not licensed by the UK Gambling Commission. As these games offer no real money prizes or opportunities to wager, they do not fall under the scope of UKGC regulation.
11.1 We may offer a mobile messaging service through a third-party provider, whereby you can receive marketing communications by SMS/MMS. Participation in this service is voluntary and subject to these Terms.
11.2 By opting in, you consent to receive promotional text messages to the mobile number you provided. These may be sent manually or via automated systems. Standard message and data rates may apply, depending on your mobile carrier.
11.3 To opt out of the service, you must reply to any message with the keywords STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. You may receive a final message confirming your removal.
11.4 You agree not to transfer, resell, or allow others to use the mobile number registered for the service. If you change or deactivate your mobile number, you must notify us promptly. Failure to do so may result in continued messages being sent to a new user of that number.
11.5 We shall not be liable for any delays, delivery failures, or errors in SMS delivery due to mobile network limitations or service disruptions. The service is offered on an “as-is” and “as-available” basis.
11.6 You agree to indemnify and hold RocketBotRoyale harmless from any claims, damages, or liabilities arising from your failure to update or opt out from the SMS service properly.